Salespeople spend a lot of time entering data, which takes away from connecting with customers. However, gathering this information is still key to success. Understanding what customers want is crucial for sales success, and tracking leads helps make sure no opportunities are missed. Analyzing sales trends lets managers spot problems early and gives teams the insights they need to close deals confidently. Microsoft Viva Sales gives teams a useful digital tool. It is part of t

Internal attacks are among the most difficult to prevent. Employees, contractors, or anyone with access can seriously harm a company’s networks and data if their actions go undetected. These threats often hide behind trusted logins. Insiders often have unrestricted access to systems, letting them bypass security protocols meant for outsiders. Even though they have special access that could cause serious problems, insiders are usually not seen as threats and are often overlook

Endpoints are a key part of any network. They help companies connect computers, servers, mobile devices, and smart gadgets. As more IoT devices join the network, it grows and keeps customers connected in today’s digital world. The size of a business affects how many endpoints it needs. For example, small businesses with fewer than 50 employees may need about 22 endpoints for safety and connectivity. Larger companies might need almost 2,000 connections to keep everything runni

The pandemic changed how businesses operate. VoIP, once just an option, has become essential. It helps organizations stay flexible and connected, even when times are tough. The pandemic has changed the modern office, with VoIP and video conferencing use more than doubling. This shift is mainly due to remote work, and two-thirds of surveyed companies say their call handling has improved with VoIP. Now, businesses can stay connected no matter where employees are. New technology

Companies that prioritize customer experience often see 60% higher profits than those that do not. Customers today expect better service and engagement, which can help your business grow. Shopping on smartphones lets customers get products quickly. To keep up with competitors and meet customer needs, it’s important to use the right technology. As 2023 starts, set a goal to improve your customer experience. Cloud technology can help you provide great service and save money. Us

Microsoft Teams helps teams stay connected with video calls, messaging, and tools for working on documents together. During the pandemic, it became a must-have for people who needed reliable ways to communicate while working from home. Microsoft Teams has grown quickly, going from 20 million users in November 2019 to 270 million this year. It is now one of the most popular and effective tools for team communication. Microsoft Teams has many helpful features, but they work bes

Smartphones have transformed how we work, making BYOD a regular part of business. As mobile apps replace desktops, digital devices have become essential in today’s workplace. With mobile devices processing up to 80% of the workloads in a company network, it is staggering that these vital endpoints are often overlooked when implementing stringent cybersecurity measures. Microsoft’s analysis shows this oversight poses immense risks, as nearly two-thirds of an organization’s sys

Password security is often ignored in cybersecurity, but it is still a major issue. Recent statistics show that four out of five security incidents involve stolen or weak passwords. This means many employees still need to improve their basic cyber hygiene. Many workers—about 61%—use the same password across multiple platforms. Additionally, 43% of employees have shared their passwords with others. This increases the risk of data breaches caused by compromised credentials. As

With the year ending, it’s a great moment to get your business ready for next year’s success. Smart use of technology can improve how you work and help your business grow. Reviewing your IT setup could give your company the boost it needs. At the end of each year, organizations should review their IT to find ways to increase profits and reduce cyber risks. This is a good chance to look at how you use technology and make changes to keep your business secure and get the most fr

Every organization must balance data security with giving users enough freedom to work efficiently. It can be hard to find the right level of security that is not too strict or too relaxed. A successful organization balances creative ideas with practical needs. Ignoring either can cause serious problems for any business. According to Microsoft’s latest security report, only 22% of users use multi-factor authentication. As a result, most Azure Active Directory accounts are at

The pandemic showed that businesses need to be flexible and let employees work from anywhere. Because of this, more companies now use cloud services like Google Workspace and Microsoft 365 to help teams  work together remotely. VoIP phone systems have also become important for keeping colleagues connected. VoIP technology  helps businesses stay mobile and flexible. It lets employees access their office phone line from anywhere, so they can keep in touch with customers and pro

As technology evolves, digital transformation and teamwork have become essential for businesses. Automating tasks and promoting collaboration can reshape how a company operates and create new opportunities. If departments work in isolation, collaboration becomes difficult since each group has its own goals. This can make it challenging to build a unified strategy. Aligning goals helps everyone work toward shared success. Today’s businesses use technology to achieve more, repl

With our world becoming more connected, more people are choosing home security systems. The market is expected to grow by 20.1% by 2026, after a 21.6% increase in the last two years. Home security is no longer just about locks and alarms. Now, video-based solutions like Ring doorbells and whole-home systems let you monitor your home from anywhere. Cloud streaming technology makes it easier than ever for homeowners to feel safe without needing someone on site. As more people i

The beginning of 2023 is a great opportunity to reset, recharge, and consider new possibilities. It’s also a good time to focus on digital security and get ready for any cyber threats that may arise this year. Business leaders are feeling more pressure from complex cyber threats . Many of these risks come from organized criminal groups that run cyberattacks like a business, which can have serious consequences for those who are not prepared. In 2021, global cybersecurity attac

Cybersecurity insurance now offers small and medium-sized businesses new ways to protect themselves. While it started in the 1990s for large companies, this coverage now helps with problems like data processing errors and online media risks. It helps business owners feel more secure about their companies. Cyber insurance policies have changed over time and now cover many costs linked to data breaches. They help with issues like malware infections and recovering from hacked ac

Microsoft Ignite is the annual event where Microsoft fans catch up on the latest news and breakthroughs. Get ready for an exciting lineup; this is your go-to place for tech updates! At last October’s Microsoft Conference, the company unveiled some of its most exciting creations and innovations. This year has been busy, so you may have missed these achievements. Don’t worry—we’re here to give you another chance to discover what Microsoft shared. At the event, Microsoft Teams  

Data breaches  are becoming more common, so browsers like Edge now warn users if their passwords could be at risk. These alerts help protect your money and identity, and highlight the importance of cybersecurity. Nearly 5,000 websites are compromised each month, exposing customer data through form jacking code. From luxury hotels to social media companies, no website is completely safe from cybercriminals. Hackers can get your sensitive information without you knowing, giving

As technology grows, keeping consumer data safe is more important than ever. Personal details such as financial records, health information, and passwords now travel quickly worldwide, so strong security is essential to protect privacy. By 2024, about three-quarters of people worldwide will have their personal data protected by strict privacy laws. Companies must follow rules like HIPAA and GDPR, which are designed to keep personal information safe. This shows our ongoing foc

These days, most travelers can’t imagine going anywhere without their smartphone. If you lose your tech, your trip could quickly go from exciting to stressful. Technology is now a must-have for travelers. It’s hard to imagine anyone exploring without their smartphone. If you lose your device, your fun trip could quickly become a stressful experience. 1. Don’t forget to check in on your phone apps Have you ever rushed through a busy airport, worried you might miss your flight

You might have noticed the term “metaverse” popping up more often, but what does it actually mean for businesses? It’s not just for social media companies. The metaverse could offer a wide range of new opportunities. The future is arriving quickly. Soon, the line between physical and virtual worlds will blur, creating a digital space called the metaverse. Tim Cook of Apple believes this change is coming, saying that augmented reality (AR) will become so important that we won’