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The Biggest Vulnerabilities that Hackers are Feasting on Right Now
Releasing new software is challenging, and the large amount of code means security risks are always present. Hackers are always looking for weaknesses to break into systems. Fixing one vulnerability often leads to another being discovered. Developers move fast to patch and update software, working to stay ahead of hackers. IT management firms focus on finding new vulnerabilities early. They monitor which software and operating systems are at risk so their clients can prepare.

Christian Cooper
Apr 17, 20233 min read


What Is Microsoft Defender for Individuals & What Does It Do?
With more people working from home in hybrid setups, Microsoft has developed security apps for this new work style. These tools help employees and employers stay safe in today’s changing business world. Outsourcing is becoming more common in business, with freelancers often working the same hours as employees. This approach helps companies lower overhead costs and taxes. In fact, 68% of large consumer products firms now use this setup. Now that employees work from home, secur

Moke Jacobs
Apr 16, 20234 min read


7 Pro Tips for Microsoft 365
Microsoft 365 is the top office productivity software, holding 48.8% of the global market and staying just ahead of its competitors. Office essentials just got a whole lot easier with an all-inclusive solution for individuals, small & mid-sized businesses and large enterprises. With this new tool you can do it all – from easily working on documents to securely accessing cloud storage or having stress-free video meetings! Microsoft 365 has over 20 apps that can make your work

Moke Jacobs
Apr 15, 20234 min read


6 Things You Should Do to Handle Data Privacy Updates
As more information moved online, keeping it safe became essential. New cybersecurity rules were put in place, like how to store private data and making sure organizations have strong privacy policies. Without these protections, important assets could be in danger. The U.S. healthcare industry must follow complex rules, including HIPAA for health data and PCI-DSS for payment card information. GDPR is a broader law that any business selling to EU citizens must follow to protec

Sylvia Roberts
Apr 12, 20233 min read


7 Customer-Facing Technologies to Give You an Advantage
Customers expect technology to make things easier, so their experience is more important than ever. Using simple webforms and easy POS systems can make shopping enjoyable and help your business grow. Unhappy customers can quickly become ex-customers, This can happen for reasons beyond just being unhappy with a product or service. Even small issues, like a confusing website or unanswered questions, can drive customers away. To succeed long-term, companies need to focus on prov

Christian Cooper
Apr 11, 20234 min read


Check Out the Coolest Tech from CES 2023
Every January, top tech innovators meet in the U.S. at CES, a major event for new technology. Futurists share breakthroughs and ideas that could shape what's next. It's a true celebration of creativity. This year’s CES offered a look at the future, with over 3,200 inventions from 173 countries. Visitors saw everything from quirky gadgets to practical tools designed to make life easier and more connected. It highlighted what might be possible soon. CES helps people everywhere

Nicole Baker
Apr 10, 20234 min read


How to Use the New Virtual Appointments in Microsoft Teams
Today, booking appointments is easier than ever. Whether you need a product demo or a counseling session, you can schedule live video services whenever it suits you. Companies are making the process simple and convenient for everyone. Microsoft Teams now offers Virtual Appointments, making one-on-one meetings easier and more personal. This feature gives both organizations and individuals a better way to connect and interact. Struggling to keep up with organizing your online a

Moke Jacobs
Apr 9, 20234 min read


These Everyday Objects Can Lead to Identity Theft
Hackers can even use kids’ toys to access your personal data. If that’s possible, what else could be at risk? Identity thieves sometimes dig through garbage for useful information. Is your trash their next target? Most people focus on protecting their digital devices and cloud accounts from identity theft, but many everyday items can also put you at risk. To stay safe, it’s important to look beyond strong passwords and antivirus software. Be aware of less obvious ways crimina

Sylvia Roberts
Apr 8, 20234 min read


What Is App Fatigue & Why Is It a Security Issue?
As technology advances, most departments depend on digital tools. Around 71% of employees feel overwhelmed by the number of apps and web platforms they use, often juggling between 40 and 60. With so many options, do companies really need them all? Our digital lives are buoyed by a constant stream of notifications, alerting us to anything from someone mentioning our name on Teams or an update being available – even errors and security issues. This keeps us up-to-date with the

Moke Jacobs
Apr 7, 20234 min read


9 Urgent Security Tips for Online Holiday Shopping
As the holiday shopping season picks up, scammers are looking for ways to trick people who buy and sell online. Stay alert and protect yourself during this festive time. As more people shop online during the holidays, remember to think about your cybersecurity. Simple steps now can help you avoid financial or privacy issues later. Taking time to protect yourself is important. With the holiday season here, make sure your online shopping is safe and secure. Don’t let your new g

Nicole Baker
Apr 6, 20234 min read


Checklist for Better Digital Offboarding of Employees
When a new employee starts, they immediately begin creating a digital trail. Their online presence grows fast through company emails, app logins, and connecting with your organization on LinkedIn. When employees join or leave, keeping digital resources secure is essential. Digital offboarding involves removing their access to data and technology, which helps your business run smoothly. Former employees can create digital risks for your business. They might send harmful emails

Sylvia Roberts
Apr 5, 20234 min read


Everything You Need to Know About Microsoft Viva Sales
Salespeople spend a lot of time entering data, which takes away from connecting with customers. However, gathering this information is still key to success. Understanding what customers want is crucial for sales success, and tracking leads helps make sure no opportunities are missed. Analyzing sales trends lets managers spot problems early and gives teams the insights they need to close deals confidently. Microsoft Viva Sales gives teams a useful digital tool. It is part of t

Moke Jacobs
Apr 4, 20233 min read


Insider Threats Are Getting More Dangerous! Here’s How to Stop Them
Internal attacks are among the most difficult to prevent. Employees, contractors, or anyone with access can seriously harm a company’s networks and data if their actions go undetected. These threats often hide behind trusted logins. Insiders often have unrestricted access to systems, letting them bypass security protocols meant for outsiders. Even though they have special access that could cause serious problems, insiders are usually not seen as threats and are often overlook

Sylvia Roberts
Apr 3, 20234 min read


Simple Guide to Follow for Better Endpoint Protection
Endpoints are a key part of any network. They help companies connect computers, servers, mobile devices, and smart gadgets. As more IoT devices join the network, it grows and keeps customers connected in today’s digital world. The size of a business affects how many endpoints it needs. For example, small businesses with fewer than 50 employees may need about 22 endpoints for safety and connectivity. Larger companies might need almost 2,000 connections to keep everything runni

Christian Cooper
Apr 2, 20233 min read


What Are the Most Helpful VoIP Features for Small Businesses?
The pandemic changed how businesses operate. VoIP, once just an option, has become essential. It helps organizations stay flexible and connected, even when times are tough. The pandemic has changed the modern office, with VoIP and video conferencing use more than doubling. This shift is mainly due to remote work, and two-thirds of surveyed companies say their call handling has improved with VoIP. Now, businesses can stay connected no matter where employees are. New technology

Moke Jacobs
Apr 1, 20234 min read


7 Apps That Can Help You Improve Customer Experience in 2023
Companies that prioritize customer experience often see 60% higher profits than those that do not. Customers today expect better service and engagement, which can help your business grow. Shopping on smartphones lets customers get products quickly. To keep up with competitors and meet customer needs, it’s important to use the right technology. As 2023 starts, set a goal to improve your customer experience. Cloud technology can help you provide great service and save money. Us

Nicole Baker
Mar 31, 20233 min read


Simple Setup Checklist for Microsoft Teams
Microsoft Teams helps teams stay connected with video calls, messaging, and tools for working on documents together. During the pandemic, it became a must-have for people who needed reliable ways to communicate while working from home. Microsoft Teams has grown quickly, going from 20 million users in November 2019 to 270 million this year. It is now one of the most popular and effective tools for team communication. Microsoft Teams has many helpful features, but they work bes

Moke Jacobs
Mar 30, 20233 min read


Tips for Overcoming Barriers to a Smooth BYOD Program
Smartphones have transformed how we work, making BYOD a regular part of business. As mobile apps replace desktops, digital devices have become essential in today’s workplace. With mobile devices processing up to 80% of the workloads in a company network, it is staggering that these vital endpoints are often overlooked when implementing stringent cybersecurity measures. Microsoft’s analysis shows this oversight poses immense risks, as nearly two-thirds of an organization’s sys

Sylvia Roberts
Mar 29, 20234 min read


What Are the Advantages of Implementing Conditional Access?
Password security is often ignored in cybersecurity, but it is still a major issue. Recent statistics show that four out of five security incidents involve stolen or weak passwords. This means many employees still need to improve their basic cyber hygiene. Many workers—about 61%—use the same password across multiple platforms. Additionally, 43% of employees have shared their passwords with others. This increases the risk of data breaches caused by compromised credentials. As

Christian Cooper
Mar 28, 20234 min read


What to Include in a Year-end Technology Infrastructure Review
With the year ending, it’s a great moment to get your business ready for next year’s success. Smart use of technology can improve how you work and help your business grow. Reviewing your IT setup could give your company the boost it needs. At the end of each year, organizations should review their IT to find ways to increase profits and reduce cyber risks. This is a good chance to look at how you use technology and make changes to keep your business secure and get the most fr

Moke Jacobs
Mar 27, 20234 min read
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