Salespeople spend a lot of time entering data, which takes away from connecting with customers. However, gathering this information is still key to success. Understanding what customers want is crucial for sales success, and tracking leads helps make sure no opportunities are missed. Analyzing sales trends lets managers spot problems early and gives teams the insights they need to close deals confidently. Microsoft Viva Sales gives teams a useful digital tool. It is part of t

The pandemic changed how businesses operate. VoIP, once just an option, has become essential. It helps organizations stay flexible and connected, even when times are tough. The pandemic has changed the modern office, with VoIP and video conferencing use more than doubling. This shift is mainly due to remote work, and two-thirds of surveyed companies say their call handling has improved with VoIP. Now, businesses can stay connected no matter where employees are. New technology

You might have noticed the term “metaverse” popping up more often, but what does it actually mean for businesses? It’s not just for social media companies. The metaverse could offer a wide range of new opportunities. The future is arriving quickly. Soon, the line between physical and virtual worlds will blur, creating a digital space called the metaverse. Tim Cook of Apple believes this change is coming, saying that augmented reality (AR) will become so important that we won’

As modern businesses expand beyond offering their own products and services, they need an arsenal of digital technologies to help them...