Threat Exposure Management (TEM)  is a key cybersecurity tool that helps organizations find and fix weaknesses in their digital systems. By catching these issues early, TEM prevents hackers from breaking into your network. Why is Threat Exposure Management (TEM) Essential? Cyber threats are escalating, Hackers are always finding new ways to break into security systems. TEM helps businesses spot vulnerabilities before they turn into serious problems. TEM supports organizations

The dark web is a section of the internet that search engines like Google cannot find. To visit it, you need specific software. Criminals use the dark web for illegal activities. If your personal data shows up there, it is important to find out as soon as possible. Dark web monitoring services can help you do this. Why Is Dark Web Surveillance Essential? Dark web monitoring  searches the dark web for your personal information, such as stolen passwords or credit card numbers.

Technology is moving fast, as we can see with tools like ChatGPT. Artificial intelligence is driving this shift, and businesses are quickly adopting AI solutions. Companies such as Microsoft are adding AI features to their software even faster . Businesses adopt AI mainly to: Streamlining operations Automating tasks Minimizing errors Enhancing business productivity The 2024 Work Trend Index from Microsoft and LinkedIn gives help ful insights into how AI is changing the workpl

A  data breach can leave you feeling powerless . You might receive an email or letter from a company letting you know your information was exposed. Unfortunately, this is becoming more common. Data breaches can occur at banks, social media sites like Facebook, online stores, and even government agencies. When this happens, sensitive details like your address, Social Security number, or credit card information can fall into the wrong hands. You can’t always prevent a company f

Shopping is becoming more digital every day. While people once used cash, checks, or debit cards, many now expect to pay with wallets like Apple Pay, Google Pay, or PayPal. Small businesses need to keep up with new payment methods to stay competitive. If customers can’t pay how they want, you could lose sales. As your managed IT service provider, we’re here to help. Many of our clients are switching to cashless wallets, and we can help you choose the best options so your busi

Most businesses know about cybersecurity these days, as cyberattacks are happening more often. Threats range from ransomware to phishing scams. To stay protected, you need a solid cybersecurity plan. Event logging is a key part of this, but many business owners aren’t familiar with it. Event logging acts like a digital detective for your business. By tracking activities across your IT systems, you can spot security issues early and respond quickly. As your managed IT service

Malware shows up in many ways, and one of the most common is called "malvertising." You might come across this threat on social media, websites, or even in Google search results. Malvertising is especially dangerous for two reasons. First, hackers now use AI  to make these ads look very real. Second, malvertising is increasing quickly. According to Malwarebytes, it went up by 42% in the fall of 2023 (month over month). It's important to stay informed about this online threat

Windows 11 is quickly gaining popularity. As of August 2024, it holds over 31% of the Windows market share, and this number will likely rise as support for Windows 10 ends in 2025. Already upgraded to Windows 11 or planning to do so soon? You’ll appreciate these tips for optimizing your Windows 11  experience. The operating system offers several powerful features, but you need to know how to use them to boost productivity. Here are some of the smart settings in windows 11 and

Microsoft Teams has become an even stronger platform for workplace collaboration and communication. The new AI-powered Copilot helps people work more efficiently, accomplish more, and find new business opportunities. Here are some of the latest updates to Copilot in Teams: Improved Agent Capabilities Smarter AI Interactions Additional Features to Enhance Team Efficiency This article explains the latest Copilot updates in Teams, highlights new features and smart agents, and di

Good customer service is key to business success. As customer expectations change, companies need to update their strategies and tools to keep up. Over half (55%) of customers now prefer self-service options  to interacting with a representative. Technology has changed the game by offering new ways to make customer service more efficient, personal, and satisfying. Which technologies can elevate your customer experience ? Below, we examine leading technologies shaping customer

Data is crucial for every business, but managing it over time can be tough. Data lifecycle management (DLM)  covers the steps and rules for handling, storing, and eventually getting rid of data. As businesses generate and store more data, efficient DLM becomes even more important. To address DLM challenges, companies need a strategy that balances security, compliance, and operational efficiency. Exploring Data Lifecycle Management Data lifecycle management means overseeing da

Data breaches can happen to any business, no matter the size. Acting quickly and effectively is crucial. The way your company responds can have long-term effects on your reputation, finances, and legal position. The average cost of a data breach has reached 4.88 million USD To manage a data breach well, you need a clear plan. Many businesses make mistakes that make things worse. This guide will show you the key steps to handle a breach and data breach recovery and highlight c

Email is an essential tool for both businesses and individuals, but it’s also a frequent target for cybercriminals. As cyberattacks grow more advanced, protecting your email has never been more important. In fact, 95% of IT leaders say cyber threats are getting more complex, and over half (51%) have already faced AI-driven attacks  in their organizations. By taking a few proactive steps, you can protect sensitive information, prevent unauthorized access, and keep your emails

Artificial Intelligence isn’t just for big companies anymore. Today, AI is assisting small businesses with tools to make their work easier, improve customer service, and boost profits. Affordable AI tools now let small businesses use advanced technology without spending too much. In this post, we’ll look at seven ways small businesses can use AI to succeed in a competitive market. 1. Leveraging AI Chatbots to Simplify Customer Support Processes Small businesses may not have m

Three ways to take screenshot on a Windows PC

Get the real facts about common tech myths in today’s digital world. We’ll help clear up some of the biggest misunderstandings about how technology fits into our lives. Wondering if it’s safe to charge your phone overnight? Curious if Macs can get viruses, or what you should know about 5G towers? We have the answers. Don’t let tech myths hold you back. Learn the facts so you can get the most out of your devices. We’re here to clear up the most common misunderstandings in tech

Moving your technology doesn’t have to be stressful. Whether you’re moving your home or office, handling your tech carefully is important. Use these tips and our checklist to keep your devices safe during the move. Safeguard Your Data with Complete Back-Up Back up your important data before you disconnect anything. Save copies of your files, documents, photos, and anything else you need. Use an external hard drive, cloud storage, or both for extra safety. This keeps your data

Printing is still essential in today’s workplaces, no matter the industry. However, managing printers can be time-consuming, and even a single issue can interrupt your workflow. Streamline printer driver management to protect against vulnerabilities. Neglecting firmware updates leaves networks exposed to malware infections. Safeguard your entire network by securing printers. Microsoft Universal Print offers a simpler way to manage printing. It helps you avoid common issues an

Remote work is becoming more common, offering flexibility, convenience, and higher productivity while helping reduce office costs. It can also improve your work-life balance by cutting down on distractions. Consider joining the shift to remote work. Working from home can increase your productivity by up to 56%. Learn about the risks of working remotely and how to stay safe. Device and network security can be more difficult to manage outside the office. In fact, 63% of busines

Stay informed about new cybersecurity threats. Zero-click malware is a real risk for everyone. It can get into your devices and networks without you doing anything. Stay aware of this hidden threat. In 2019, just a missed call triggered a major attack. The WhatsApp breach used a zero-day exploit, so users did not even have to answer. The missed call let spyware get into the device’s software. If you use iOS, be aware of a new threat. Some zero-click attacks use iMessage to ge