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The Pros & Cons of Tracking Your Employees’ Every Digital Movement

  • Writer: Nicole Baker
    Nicole Baker
  • Mar 4, 2023
  • 4 min read

Updated: Jan 20


Group of employee working together


The pandemic has transformed workplaces everywhere. Remote and hybrid work have become standard in many businesses. These options make organizations more flexible and give employees greater freedom in their roles.


Allowing employees to work remotely can help organizations cut costs and boost morale and productivity. This flexibility helps create a workplace that benefits both the company and its staff.


Many businesses are turning to remote work because it offers several advantages.

  1. 16% of companies are completely remote

  2. 40% support hybrid office/remote working

  3. 44% don’t allow employees to work remotely


Working from home brings new opportunities for employers, but it also comes with risks. Cybersecurity is a major concern, and managing remote teams can be challenging.


The pandemic has led to major changes in how businesses operate, with many now using remote and hybrid work models. This shift has also led to more use of employee monitoring tools, which some staff praise and others criticize.


What Is Employee Monitoring Software?


Employers can now monitor employees more easily using advanced software. These tools track when employees clock in and out and give real-time insights into how people use digital systems by taking regular screenshots of active windows.


With tools like Hubstaff and BambooHR, companies can get a clearer picture of what employees do each day. These systems track computer use and create detailed progress reports, helping companies measure productivity more accurately.


These tools give helpful information about what employees are doing.

  1. Time clock

  2. Keyboard activity

  3. Keystrokes

  4. Mouse activity

  5. Websites visited

  6. Screenshots of the desktop

  7. Apps used and how long in use


More employers are using tools to monitor employees, from tracking sound and video to quietly observing their actions. Some tools are easy to spot, while others are hidden. In both cases, employers should consider the ethical issues before using them.


If your organization is worried about 'productivity theft,' monitoring might help, but it could also lead to losing good employees and trust. Here are some pros, cons, and things to think about before choosing a monitoring system.


Pros of Activity Monitoring Tools


Helps Managers Understand How Employees Spend Their Day


Tracking tools that monitor project time help managers see what their teams are working on. This information can help them make better predictions about return on investment by showing how resources are used.


Reduces Non-Work Activities During Working Hours


As remote work becomes more common, managers sometimes worry that employees might misuse their freedom and become less productive. To avoid paying for idle time spent on social media, employers often monitor employee activity remotely.


Simply knowing that a manager is watching can affect productivity. When employers monitor app usage, half of employees say they spend less time on non-work activities. For many, this awareness leads to better work habits.


As remote work grows, tracking time can become more difficult.


Small businesses that use remote teams can make their operations simpler with tracking tools. Employees and freelancers can log their hours easily, and employers can set clear weekly limits. Automated payments through these apps also make paying people much easier.


Cons of Activity Monitoring Tools


Hurts Employees’ Morale & Productivity


When monitoring starts, employees may feel trapped. If morale drops, productivity can fall quickly and be hard to bring back.


When most employees are monitored, they may worry that their efforts are misunderstood or overlooked. Fears about low productivity scores and being seen as lazy can make it hard for workers to stay focused and do their best.


Employees can feel a range of emotions when they think their every move is being watched.

  1. Betrayed

  2. No longer trusted

  3. Loss of company loyalty

  4. Hurt

  5. Treated like a number instead of a person


Constant monitoring does not always lead to higher productivity, even if many people think it does.


Both employers and employees can benefit from tracking tools that give detailed activity reports, such as keyboard and mouse use. These overviews help organizations improve how they work.


Remote work can still be productive even without constant mouse and keyboard use. Employees solve workflow problems and connect with customers on video calls, using their problem-solving and communication skills. Many remote workers are thriving in today’s digital world.


Activity reports only show numbers, but behind those scores are often hardworking employees who may be unfairly judged as unproductive.


Organizations cannot succeed without investing in their people


Today’s tech industry faces a challenge: how can employers ensure productivity without losing employees’ trust and appreciation? Surveys show that nearly half (47%) of tech workers might quit if they are monitored at work, which suggests that monitoring can make employees feel unvalued and unsupported.


If companies judge employees only by their keystrokes, they limit creativity and risk losing talented people. To keep employees happy and loyal, organizations should show appreciation and offer chances for growth.


Finding a Balance


Everyone has different needs, so it’s important to find the right balance between tracking too much and too little.

  1. What do you really need to track?

  2. Should you treat all employees the same?

  3. What do your employees think about monitoring?

  4. Are you trying to solve a problem that doesn’t exist?

  5. What features are unnecessary that you can turn off?

  6. Is the tool giving you accurate data related to productivity?


Pick the right tools to help your business succeed.


If you want to get more value from cloud tools for your business, contact us for expert advice and insights. You can schedule a chat to learn how to make the most of these resources.

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